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How lotterymd Handles Your Personal Information

When you open an account with us and connect payment methods like PayPal, Venmo, or Play+, you share information we take seriously.

Account data protectionPayPal, Venmo, Play+ privacy contextUS-based account rightsClear opt-out pathsNo data sold to third parties
lotterymd How lotterymd Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use encrypted connections across every account session, and payment data for PayPal, Venmo, and Play+ flows through tokenized processors so raw financial credentials never sit on our servers. Access controls and session monitoring run continuously, and accounts in Charlotte or Columbus are subject to the same security layer as every other US-eligible account. Here is a closer look at the four areas that matter most to our account holders.

Encryption and Transmission

Every session runs over SSL encryption. Login, game load, and payment events are all transmitted through secured channels so your data isn't exposed in transit.

Cookie Controls

Functional cookies keep your lobby preferences intact between sessions. Analytics cookies are optional — you can toggle them off in account settings without affecting your ability to play.

Data Retention Windows

Account data is held for as long as your account is active and for the period required by state regulations after closure. We don't keep records longer than legally necessary.

Third-Party Limits

Game providers receive only the session token required to run a title. Payment processors handle credentials directly. Neither category receives your full personal profile.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or delete information tied to your account, our support team can walk you through the process. For privacy-specific requests — like asking what data we hold on you or requesting a data export — use the dedicated privacy contact path below rather than general live chat. We aim to respond to formal data requests within the timeframe required by applicable state law.

Privacy Request Email Send a written data request — access, correction, or deletion — to our privacy inbox and we'll confirm receipt within one business day.
Account Help Live Chat For general questions about what data appears in your profile or how a payment method is stored, our live chat team can pull up your account in real time.
Account Settings Panel Update your communication preferences, manage cookie consent, and review linked payment methods — PayPal, Venmo, Play+ — directly inside your account dashboard.

Common Questions About Your Privacy Rights

These are the questions we hear most often from account holders in eligible states. If your question isn't covered here, the privacy request email in the support section above is the fastest path to a specific answer.

Yes. Submit a data access request through our privacy email and we'll compile what we have on your account — identity records, payment references, and session logs — within the timeframe required by your state's applicable law.

We pass only a session token to studios so your game can load. Your name, email, payment details, and identity documents are never shared with game providers or sports data suppliers.

We store a payment reference ID and transaction history, not your PayPal password or Venmo PIN. Those credentials stay with the payment processor. Our servers never hold raw login details for either service.

You can request full account deletion through our privacy email. We'll remove data that isn't legally required to be retained, and confirm what — if anything — must be held under state regulations before deleting the rest.

We use functional cookies to preserve your lobby settings and optional analytics cookies to understand how the platform performs. Analytics cookies can be disabled in account settings without affecting your access to games or payments.

Email our privacy inbox directly with a description of your concern. We treat data complaints as priority support tickets and respond with a formal written reply, not just a canned acknowledgment.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.