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Our Terms, Your Rights, and How This Works

Every account on lotterymd operates under the terms and conditions set out here — covering eligibility, account conduct, payment handling, and data use. Access to our platform depends on state law and is available only where local law permits.

State-by-state eligibilityAccount terms apply at sign-upPayPal, Venmo, Play+ coveredUS-only service scopeData handled under our privacy policy
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lotterymd Our Terms, Your Rights, and How This Works
HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Control

Data Retention

We retain account data — including transaction records for PayPal, Venmo, and Play+ — for the period required by state regulatory obligations. You may request a copy at any time.

Cookie Policy

Our site uses cookies to maintain your session, remember payment preferences, and measure which game categories you browse. You can adjust cookie permissions through your browser settings.

Account Security

Identity verification is required before your first withdrawal clears. We use document checks and address confirmation to protect your account from unauthorized access.

Request Changes

To update personal details, request data deletion, or raise a privacy concern, contact us through the Help Center or email. We confirm receipt within one business day.

POLICY CONTACT PATHS

How to Reach Us on Legal Questions

Live Chat Reach our account team directly through in-app live chat for questions about account terms, eligibility, or payment disputes. Response times vary by volume.
Email Support Send detailed legal or privacy inquiries to our support email. We respond with a case reference number so you can track the status of your request.
Account Help Center Our Help Center covers term summaries, state eligibility checks, PayPal and Play+ payment rules, and how to submit a formal data or account request.

Common Questions About Our Terms and Policies

These are the questions we get most often about how our terms apply to your account, your payments, and your data. If something isn't answered here, live chat and our support email are both open.

Access depends entirely on state law. We verify your location at account creation and restrict service to states where online casino activity is permitted under local law.

Before your first withdrawal clears — whether to PayPal, Venmo, or a Play+ card — we require a government-issued ID and address confirmation. This step protects your account.

Yes. Submit a data request through the Help Center or via support email. We respond with a case reference and deliver your data summary within the timeframe required by applicable law.

If your state's regulatory status changes, we may suspend account access pending a review. We notify you by email and explain the steps to retrieve any remaining account wallet balance.

Yes. Transactions through PayPal and Venmo are subject to those platforms' own transfer and account terms alongside our payment policy. Play+ card transactions follow the card issuer's conditions too.

We email you before any material change to our terms takes effect. Continued use of your account after the notice date counts as acceptance of the updated conditions.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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